iOS: How Do I Send A Support Ticket Through The App?

Modified on Wed, 29 Nov 2023 at 04:08 PM

Within the app:


1) Go to the app Tools tab at the bottom of the screen

2) Scroll down to Contact Support

3) This will bring up an email where you can write your message and send to the team


*If you can provide screenshots of the issue, this will significantly help the team with troubleshooting. Please be sure to keep the pre-populated diagnostic information in the email so our support team can better troubleshoot any issues.